Supervises Service Desk staff including training, scheduling, and providing input into hiring decisions.
Conducts performance evaluations of staff, provides feedback, and helps to develop and monitor progress against development plans.
National Service Desk Position Information - Help Desk Technician:
The National Service Desk (NSD) Help Desk Technicians field all Help Desk calls from the NSD user base and create the initial record of the request. They resolve all Tier One end-user problems over the phone ...
Full service technology company servicing small to medium sized businesses primarily in the Western New York area seeks new team member.
Clientele range from small offices with peer-to-peer networks to larger clients running Microsoft client/server solutions. We believe ...
Aug 22 -
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